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Five different things, deliberately kept apart. A wrong helpline number and a disagreement about how an article was framed need very different handling, and routing both through one form means neither gets it.
Report an error
For a wrong number, address or officeholder — report it from the row itself, on helplines or in the directory. Every row has its own report control. That route is better than an email because it attaches the exact row you are looking at, and because it creates a proposal for a human to review — it never edits the live entry. Readers find these errors faster than any crawl can.
For a measurement you think is wrong — a summary that misreads an article, a stance attributed to the wrong person — write to us. Changes to a published measurement are recorded in the corrections log.
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Suggest an outlet we should measure
The most useful thing you can tell us. Our coverage figures are computed over the outlets we read and no others, so an outlet missing from that list is a real gap in the measurement rather than a preference. Tell us the publication and, if you can, a link to its homepage or feed.
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Newsroom access
For journalists and researchers who want to work with the underlying measurements rather than the published pages. Tell us what you are trying to find out. What we can share, and the limits on it, are set out on the data page.
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Contact editors
Anything else — a question about the method, a complaint, a right of reply. If you are the subject of coverage we have measured and you think the measurement misrepresents you, this is the right channel, and please include the article link.
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Grievance officer
Draft — pending legal review
The facts on this page are generated from the same code that runs the site. The wording has not yet been reviewed by a lawyer, and sections marked “to be completed by counsel” are gaps, not omissions. Not yet reviewed.
For a complaint about how your personal data is handled, about content on this site — including a copyright complaint — or about a response from the channels above that did not resolve it.
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How we store and use data is set out on the privacy page; the takedown procedure is in the terms.