Compliance
Grievances and disputes — November 2025
Every complaint we received in November 2025, what regime put a clock on it, and whether we met that clock. Counts only: nothing anybody wrote to us appears on this page, and the query behind it cannot return it.
Draft — pending legal review
The facts on this page are generated from the same code that runs the site. The wording has not yet been reviewed by a lawyer, and sections marked “to be completed by counsel” are gaps, not omissions. Not yet reviewed.
This month
- Received
- 0
- Decided
- 0
- Open at month end
- 0
- Acknowledged in 24h
- 0of 0
No complaints were received in November 2025. That is a measured zero: the month is listed so a reader can tell it from a month we did not publish.
By kind
| Kind | Regime | Received | Ack in time | Decided | In time | Upheld | Open |
|---|---|---|---|---|---|---|---|
| Nothing to report. | |||||||
The clocks
Which period applies is decided by what the complaint is about, at the moment it is filed, and is then fixed for that case. Changing this table later cannot move a deadline somebody was already given in writing.
- Content code (IT Rules Part III, r.10)
- Acknowledge within 24 hours; decide within 15 days. IT Rules 2021, Part III r.10 — 15 days.
- Intermediary content (IT Rules r.3(2))
- Acknowledge within 24 hours; decide within 7 days, or 36 hours where the complaint is that the content is unlawful. IT Rules 2021 r.3(2) — 7 days, 36 hours for unlawful content.
- Copyright (Copyright Rules r.75)
- Acknowledge within 24 hours; decide within 36 hours. Copyright Rules 2013 r.75 — 36 hours.
- Personal data (DPDP 2023, r.14(3))
- Acknowledge within 24 hours; decide within 30 days. DPDP Rules r.14(3) — set by the controller, at most 90 days.
- Accessibility
- Acknowledge within 24 hours; decide within 15 days. Our own commitment — 15 days.
- Other
- Acknowledge within 24 hours; decide within 15 days. Our own commitment — 15 days.
What this page does not say
- It publishes no complaint and no complainant. The report query returns counts and medians and has no access to the text.
- A confidential direction, where one is received, is counted and never described.
- An upheld measurement dispute is answered by re-reading the article under a new analysis version, recorded in corrections. No complaint edits a stored score.
- Whether this site is a “publisher of news and current affairs content” under Part III is a question for counsel. The clock runs either way, which is the point of publishing it before the answer arrives.