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Woman found fungus and visible contamination in a Rs 230 butter pack bought from a retail store; Hyderabad consumer commission has now ordered Rs 2 lakh in damages and compensation, and referred the matter to FSSAI for action
By Saurabh Thakur5 min read at Times of India
In brief
A Hyderabad consumer commission found a butter manufacturer and retailer guilty of unfair trade practice after a consumer discovered fungus in a Rs 230 pack of organic cooking butter, ordering them to pay Rs 2.5 lakh in total damages and refer the matter to FSSAI.
This is an AI-estimated analysis and may not reflect the article's actual intent or the publisher's editorial position.
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At a glance
- Tone: cautious
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- Coverage: only Times of India so farWhat is this?
NEW DELHI: A district consumer commission in Hyderabad has held a butter manufacturer and retailer guilty of deficiency in service and unfair trade practice after a woman found fungus and other visible contamination in a packet of organic cooking butter she had purchased from a retail outlet. The commission found that improper storage conditions had led to contamination of the product.
The commission, in its October 9, 2026, order, directed the retailer and manufacturer to jointly refund Rs 230, pay Rs 1 lakh as compensation and Rs 10,000 towards litigation costs. It also imposed Rs 1 lakh as punitive damages, to be deposited in the consumer welfare fund, and referred the matter to the Food Safety and Standards Authority of India (FSSAI) for necessary action.
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